Please read these terms and conditions carefully before using Our Service.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Country refers to: United Kingdom
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Savery Grazing Ltd.
- Device means any device that can access the Service such as a computer, a mobile phone or a digital tablet.
- Service refers to the Website and products we provide.
- Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
- Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
- Website refers to Savery Grazing, accessible at the domain saverygrazing.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
Allergies and dietary requirements
We are happy to cater to reasonable dietary requirement requests with sufficient notice. All requests affecting ingredients should be clarified before a final quote is met and the first payment issued.
Every precaution is taken to avoid cross-contamination, however, we do handle various allergens in the environment in which we create all of our products so we cannot guarantee them to be 100% allergen-free. We can prevent items being present on a board (e.g. nuts) but recommend that anybody with severe allergies avoid our products.
Booking with Savery Grazing
Booking with Savery Grazing begins with an enquiry through one of the contact options provided on the website. We endeavor to respond to enquiries within 48 hours to further determine the details necessary to provide a quote. When a quoted price is agreed upon an invoice will be created and sent.
Orders totalling less than £100 (excluding delivery costs and deposits) will be invoiced as 1 payment to be paid in full on or before an agreed date to secure the booking.
Orders totalling over £100 may result in an invoice with 2 agreed payment dates. The first of which will consist of half the overall price plus applicable fees/deposit (see below) to secure the date and confirms the booking. The second and final payment will be the remaining balance and is to be made on or before an agreed date the week of the event. Due to the number of enquiries we receive, we unfortunately cannot hold dates until the first payment has been received.
Some of our bookings (most notably our Grazing Tables) require a deposit in advance for the equipment that will be provided by Savery Grazing. This will be laid out clearly on the invoice as “Equipment Deposit” and included within the first payment. This deposit will be returned to you after the safe collection of all our equipment. The standard equipment deposit is £50, however this may be more for larger grazing tables (30 guests or more) where more equipment will be needed. Any damaged or missing equipment may result in deductions from this deposit and the total that is returned.
Delivery Costs
Our standard delivery fees are 75p per mile for prepared platters or £1.50 for Grazing Tables.
These standard costs do not apply on premium delivery days; Bank Holidays, National Holidays, and 20th December to 3rd January. The delivery fees for these premium delivery days will be two times the standard rate.
For large orders, repeat customers, or orders within our direct local area (S17, Dore) we may offer complimentary free delivery at our discretion.
Please note, that all our prepared platters are available for collection for free.
Cancellations, Refunds & Date Changes
The cancellation period for orders under £100 ends 7 days prior to the event or delivery date. For orders over £100 this is extended to 14 days.
Due to the nature of the business any cancellations made outside of the cancellation period will not be eligible for a refund of any payments made (excluding equipment deposits); this includes scenarios where the initial payment has been made outside of the cancellation period (for example, due to shorter notice given or a delayed replies regarding details).
Cancellations within the cancellation period will be eligible for a full refund, unless explicit effort has been made on our part to meet special requests or source special ingredients.
We understand plans can change and there may be reasons to change the date of the event; in such cases we would require a minimum of 7 day’s notice. We cannot however guarantee availability of the new date regardless of notice given and thus the booking would need to be considered for cancellation under the cancellation terms above.
If a new date is agreed upon, it may be necessary for a revised invoice to be issued detailing the remaining balance with new payment dates.
What’s provided?
The items provided by Savery Grazing vary depending on which product has been ordered, exclusions or further necessities can be discussed during the quotation period.
For grazing tables, we will supply disposable plates, cutlery and napkins as standard. Additionally we use a variety of props used for presentation and table scaping, including; vases, cheese knives, jars, boards and stands. These items belonging to Savery Grazing will be collected or returned the day after the event for safe return of the equipment deposit (detailed above).
Other products such as boxes or individual boards do not come supplied with the above items or disposable utensils, however we are happy to supply these for a small fee if discussed as a condition during the quotation period.
On the day
On the day of the event your grazing product will be prepared fresh. For smaller products such as boxes or individual boards this will take place on our premises before being delivered or collected. For grazing tables this will take place at the venue of the event and will require anywhere between 1-3 hours for set up depending on the size and complexity of the grazing table.
All food is kept chilled during transport. To comply with the UK Food Standards Agency it is the responsibility of the client to dispose of any of our platters and tables after 4 hours if kept unrefrigerated. Savery Grazing will not be held responsible for any adverse reactions to our food consumed after this time. All of our boxes should be kept refrigerated and consumed within 24 hours.
Ingredients
The contents of our boxes and grazing tables may vary depending on the availability of produce.
Due to the unique nature of all bookings there may be additional terms and conditions added in the future for previously unforeseen circumstances or at times booking-specific terms and conditions appended to your invoice.
If we haven’t answered your questions please contact us, we would be happy to discuss anything you require further information on.
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Website Terms & Conditions
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.
“AS IS” and “AS AVAILABLE” Disclaimer
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service.
You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
- By email: hello@saverygrazing.com